b"CUSTOMER CHAMPIONSWere excited to highlight the outstanding work of our Kelly Openreach engineers! Take a look at the fantastic feedback shared by our customers about these all-star professionals! BrenNan NewTon A very pLeAsanT, He comMenDs tHe quAlitycomPetenT anD tHoroUgH CusTomer was veryof his worK, anD he isyOunG man wHo is a The Kelly Group is thrilled to introduce the Openreach Customer Champions initiative. This programme has beenhapPy anD pLeAsed witHhapPy witH tHe serVicecRedit not jusT to developed to celebrate and showcase the outstanding dedication, professionalism, and exceptional customer servicetHe serVice anD RoberTshimSelF but to kelLy as a demonstrated by our engineers during Openreach installations. By highlighting their commitment to excellence, weworK efForTs. comPanyaim to acknowledge their hard work and inspire even greater levels of service across the board. Openreach have highlighted 2 of our engineers for their exceptional CSAT Deliverance CalLum FidDler He coUlDn't have beEn nicer, veryHe worKed efciEnTly to conSiderate,get tHe isSuE resolVed resPecTful anD I alWaYs like to unDerStanD tHe cusTomeracComModatinG exPecTatiOntoenSureIcanaImtomeEt tHem.BeforeIleAveIenSureIhave demonStRated worKinG serVices, exPlaInedRob ColLyEr Luke sMitHRoberT MorGan tHe pRoducT anD I alWaYs asK if tHere is anytHinG tHe EnD User neEdS me to exPlaIn toPrevenTanunNecesSarypHonecalL beInG made afTer I leAveRoberT was bRilLiAnTHe was fanTasTic, on helPinG me witH mypolite, pRofesSiOnal isSuEsanD a helPful enGineEr ItakecareanDpRideinmyrole.GoOd cusTomer serVice is alWaYs parT of every job,JacK MorRisonCongratulations to our onCe I nisH eAcH tasK, I alWaYs asK myselF is tHis goOd enoUgH?. if tHe anSwer is no, IComMenDs tHe quAlity of hisCustomer Champions for wilL loOk to imProveor make cHanGes to tHeworK anD is hapPy witH tHei was very inStalL . WorKinG as parT of a teAm witH aserVice pRovided hapPy witH positive oUtLoOk is alSo a reAl helP as we arehis serVice, hetheir hard work and neveronoUrowN,tHereisalWaYssomeOnewas fRiEnDly tHere to asK for adVice. The elD managerSanDupholding Kelly group comMunicatiOnpLaYsabigparTinwHatIpRofesSiOnalacHiEve as he is alWaYs on hanD to anSwer anystandards!quEsTiOnS tHat I maY have.The Networker Issue 15 33."