b'AUDITING DEPARTMENTTeam Management and DevelopmentHow has this type of work changed since 1985? How do you foster a culture of continuous improvementThistypeofworkhaschangeddrasticallybecauseofthefact and ethical behavior within your audit team?that as a generation we are more conscious of the welfare of our workforce.Thishasimprovedmassivelyoverthelast10years. When ensuring continuous improvement, effective communicationAlthough the HSW Act has been in place since the 70s, we have isessentialinmyrole.Iminconstantcontactwithmyteam,seen in recent years a vast improvement in legislation, increased holding regular calls to discuss ongoing work and staying updated onawareness and technology. These combined have made it easier for progress. As a director, I also present at monthly board meetings,businesses to manage and maintain a safe working environment.wherewereviewthepreviousmonthssuccesses,challenges, red flags, and profit/loss. After these meetings, I relay the keyVision for the Future information to my team, and we analyze our performance together.How do you see the role of audit services evolving in the Since my team is highly adaptable, I can sit down with them totelecoms industry? introduce new methods and implement changes when necessary. As a team we are adaptive to the needs of the business, we can Feedback from the field is crucial, and I make sure to liaise withdirectourattentiontospecificrequirementsofthebusiness, the team to integrate those insights. Our small team of auditorsby region or by projects. Ensuring my teams accreditations and includes many former engineers, which is a significant advantage.learning portfolios are always up to date allows us to be adaptive. Their hands-on experience gives them a deep understanding of howIndependent Auditing is a must for large organisations to allow an operations should run, and they know firsthand what excellenceunbiased view looks like. Ultimately, consistent communication and engagement with the team are vital for continuous improvement. I make it a point to joinI takeprideknowingthattheteamIam the team on-site, conducting audits alongside them. I believe itsresponsibleforismakingadifference, important to lead by example I wouldnt ask them to do anything I wouldnt do myself. Now they know more about the technical sidesupportingtheircolleaguesintheOperation of it but going out and seeing engineers is key to the success of ourandmostimportantlymakingsureour work. workforce get home safe.14 .The Networker Issue 15'