b'KELLY FLEET SPECIALHow long have you been working forcompetent manner. the Kelly Group?Work hard, ask questions, support is always What three words best describe youravailable. 11 years this year, I joined just after college.role?IcompletedmyworkexperienceduringCan you tell us what support channels high school at Kelly Fleet and took a part- Challenging are available for our drivers within the timepositionforsummerbreaks.OnceIEnjoyable business?completed my studies, I joined the business inRewardinga full-time position.The fleet and claims department are always Before working for Kelly Group, whattheretosupportengineers.Fleetwill Whatpositionshaveyouheldwas the most unusual or interesting jobprovide support regarding vehicle issues and throughout your tenure? you have ever had? breakdowns. Each engineer has access to their drivers app, where they can report important Istartedoffinapart-timeroleupdatingAs I mentioned earlier, my first job was at Kellydefects such as worn tyresthis may not mileage for our vehicles. At the time we hadFleethowever,Iusedtodeliver300papersbe a problem yet, but it is good to pick up on about 1800 vehicles within the fleet, and alltwice a week for a local corner shop when I wasworn tyres early. We take our drivers safety our drivers used to have a sheet that they10-11. I used to get about 10, which I spentveryseriouslyandcloselymonitorreports sent to me with their registration number andabout 10 minuets after getting paid in the samefiled through the mobile app daily. If they are the mileage they completed throughout thatshop, buying sweets! concerned about squeaky brakes, once they week. My job was to update their data ontosubmitted the report, within an hour one of our digital system. I then moved into doing aIfyoucouldswitchyourjobwithour friendly team members will contact them more administrative role, taking on tasks suchand arrange an urgent appointment. Our fleet as updating invoices and information aboutanyoneelseforoneweek,whosejoboffice number (01 582 841291) is available our drivers. 3-4 years ago, I got promotedwould you want to experience? from 8-5 and Kelly Fleet operates an out-from Fleet Admin to Group Fleet Manager. Iof-hours number (07 940 766377) as well, worked my way up to this position by workingIwouldlovetoswitchjobswithoneofourwhere drivers can get support 24/7.through various departments over the years engineers. Here at fleet we mainly get involved I dont think there is a job that I havent donewith engineers regarding their vehicles, but weWhat3wordswouldyourfriends/within Kelly Fleet! dont actually know what their day looks like andfamily use to describe you?what is involved in their daytoday activities. What does a typical week look like? It would be very informative for me.EnergeticI would also like to experience being a footballTrustworthyAsaFleetManager,Ilookafterallourmanager.I coached an under-14s team for aCaringvehicles,drivers,breakdowns,anddealingseason at Luton, with my ex-colleague Scott. with vehicle ramp-ups across BT, CityFibre,Wegotinvolvedwiththeirteamwhen,theyWhat is your proudest moment?Virgin Media and Community Fibre. We needwere ranking at the rock bottom of the lowest to identify where extra vehicles are, ensuringleague.Throughoutthefirstseason,withtheWhenIhadthe theyre cleaned, checked over by a mechanicteams dedication and hard work, we turned theopportunitytowalk and re-issued for our new to-field engineers.whole scene around and they finished secondmymotherdown On a day-to-day basis, I also deal with off- within their division. There is a video featuringtheaisleather hire vehicles, we try to utilise as many Kellythe whole team celebrating the promotion withwedding when I was Group vehicles as possible and currently workus,whileshakingupbottlesofnon-alcoholic18. I was very proud, onreducingthehirenumbersacrosstheprosecco.Theenjoymentthatwegotoutofanditremainsan country. I also review invoices, taxes and ourcoaching this team is incredible, and throughoutimportant fleet list to ensure we have the right driversthe year we taught them important life skills,dayforall in the right vehicles. I also work closely withsuch as how to be a team player and respectingof us.team managers, to ensure we make the bestindividuals around them. of our fleet throughout its operation. We have an out-of-hours line displayed on the side ofMy all-time favourite football manager is Alex our vans, that 3 of us share ensuring KellyFerguson,becausehewasabletorecognise Fleet is available in case of emergencies forthe need to adapt different coaching style with drivers and the public 24/7.each individual, and with the team as a whole. Do you have any set goals in mind forThroughout his career he always tried to make the next 12 months? the most of his team to ensure they maintain consistency and they keep up the high level of I am determined to pass my CPC course,performance each year. whichisthelastprofessionalqualificationWhat advice do you have for new Kelly Icangainwithintheindustry,givingme further knowledge on how to manage a fleetGroupemployeescomingintothe of large vehicles professionally and in a legallybusiness?24 .The Networker Spring 2023'