b'IT DEPARTMENT SPECIALHow long have you been with the business?I joined the business in August 1996 as an IT graduate from the University of Ulster. My first role with the company was actually working for Larry & Dermot doing plant audits. I travelled the length and breadth of the country counting everything from drills to widgets which gave me a great feel for the scale, culture and people within the company. This was only ever meant to be a stop gap until I secured a role within the IT sector in London. However not long after I started, Kellys landed the poling contract with BT and thats when I was approached by the business to establish an integrated network that could support the software applications and communications with remote sites. Quite a challenge at the time but with allot of hard work, a can do attitude and the help of some knowledgeable individuals we got the job done!WeintroducedIFSasourERPsolutionCan you give us some information on what Kelly Group is currently in January 2021 which handles the coreimplementing and what our future plans are as we strive towards a supportfunctionsofthegroupwhichsafer and efficient working environment?includeHR,Finance,Procurement, Plant, Fleet and Self Service.With all theseRecognising that AI (Artificial Intelligence) is the future, were excited functions residing on one solution it ensuresto embrace this technology to explore its potential benefits. However, we have one process driven approach for theits important to acknowledge that AI comes with certain limitations and respective elements resulting is one source ofrisks. Therefore, were adopting a sensible and measured approach to its the truth. integration, ensuring that our utilisation aligns with the capabilities of the technology whilst also addressing its current limitations. An excellent example is our Vehicle check application. Drivers can now easily submit the weekly checklist for each company vehicle. If any defectsT his strategic approach allows us to are identified, the submission automatically generates a ticket for our fleet department on IFS, swiftly reaching a mechanic who can initiate a serviceleverage the power of AI responsibly if necessary. In contrast to the previous paper-based system, where driversand effectively while enhancing our submitted sheets to their local back office, which were then scanned, sentoperations. to the fleet department, and manually entered into a database. The new approach dramatically reduces the processing timeOur current evaluation of AI is focused on an application for analysing which greatly improve the vehicle repair time. images submitted by our engineering workforce. Our goal is to discover or develop a solution that, leveraging machine learning, can assess whether Its a clear illustration of our commitment toinstallations, site setups or test readings have been executed correctly or streamlining operations. Importantly, thesenot. To know this at the point of execution will enhance our ability to get innovationsarentmeanttoreplaceourit right first time.staff; instead, they reduce their workload,Can you give us 5 tips on how to keep our work devices safe?providingmoretimeforcriticaltasks makingourbusinessmoreefficientI cannot imagine there is anyone who is not aware of what Cyber security while minimizing the risk of human erroris but incredibly we all put ourselves at risk every day.My advice to protect in our processes. yourself and the company would be to follow these 5 tips.WehavesignificantlyincreasedourdataProtect your accounts by using a strong unique password which is analyticscapabilities,introducedanewBItoolchanged regularly.called Qlik and recruited two Data Analysts, Priya and Alagesh. They have and continue to develop a comprehensive suite ofInstall the latest software and app updates.dashboards incorporating data from IFS, Samsara, KRS, KVB and many moreapplicationsouserscaneffortlesslyfilterinformationbasedonBacking up your dataproject objectives or ongoing tasks. This strategic application has notably replaced the need for time consumingTurn on 2-factor authentication (2FA)Excel sheets, particularly evident in our Openreach contract.Think Before You ClickA ll essential information, cateringInthelastyearinparticulartheTeamhavedoneahugeamountof to everyone from directors toworkensuringourcybersecurity.However,theresnodenyingthat engineers, is intuitively represented humans are the weakest link in cyber security. No matter how strong our technical defences, such as firewall, IPS, or IDS, are, they can always be on this platform. circumvented by a determined attacker if they can find a way to trick orThis not only eliminates the tedious task of report creation but also enablescoerce you into giving them access.real-time performance monitoring as our engineers and teams progressTHINK, CHECK & PROTECTthrough their daily tasks.The Networker Winter 2023 9.'