b'IT DEPARTMENT SPECIALKellyGroupisdelightedtointroduceDo you have any set goals in mind for theWhat advice do you have for new Kelly MarkHawes(SystemsEngineer/IT),next 12 months? Groupemployeescomingintothe who joined the business 17 years ago.business?On a personal note, Im proud to have a YouTube How long have you been working for thechannel dedicated to Elviss songs called ElvisEmbraceandenjoyyourrole.Thereare Kelly Group?Mixer.Iextendandremixhisoriginalsongsplentyofopportunitiestodiscoverwithin and I also got into mono stereo conversations.the business. If youre passionate about what I joined Kelly Group in January 2006, at theIcurrentlyhave2410+subscribersandIamyoure doing and willing to go the extra mile time the department consisted of Hugo andonly 20,000 short of 1 million views. I neverthere are always people around to support you myself only working out of the old office atthoughtmychannelwoulddoexceptionally,and they appreciate your hard work.Harrow, London. but I recently received an email from YouTube congratulating on reaching every country in theCan you tell us what support channels What positions have you held throughoutworld with my videos. So, my goal for the nextare available for our drivers within the your tenure? 12 months is to continue my work with Elvisbusiness?records and continue growing my channel.I joined as a Systems Engineer 17 years agoFrom the IT perspective, were always here to and was responsible for fixing any hardwareWhat three words best describe your role? support the workforce with any queries. Were withinthebusiness.Officiallymyroleisa very approachable team and always willing stillthesamehowever,asITevolvedoverPassionto help. If you have any questions or issues, the past 17 years so did my knowledge, roleLoyaltyplease feel free to reach out on our direct and the department therefore my role feelEvolvingemail address at completely different to what it was when I joined. I didnt have any qualifications backBefore working for Kelly Group, what wasithelp@kelly.co.uk in the day, and I will forever be grateful forthemostunusualorinterestingjobyou Hugo who gave me the opportunity to learnhave ever had?and evolve with the role since day 1. What 3 words would your friends/family Before joining Kelly Group, the most interestinguse to describe you?What does a typical week look like? job I had was working for Kodak in a graphic arts role which was a role at the time describing theCreative You never know what challenges will occurwork of processing film in dark room conditions.Loyal each week. I am fortunate enough to travelThese were bigger film in size to the usual home Passionatebetween multiple offices and depots wherefilm people brought in, we were supplying large they dont have IT support available on site.print for Daily Mirror, Daily Mail and billboards. Whatisyourproudest MyresponsibilitiesincludeprovidingIT moment?support for these offices, deliver any hardwareIf you could switch your job with anyone andsetitupforindividualsandrepairingelseforoneweek,whosejobwouldyouMyproudestmomentis hardwarewherepossible.Whatmakesthiswant to experience? havingmytwodaughters. jobextremelyenjoyableistheprocessofAnotherproudmoment discoveringsolutionswhenIcomeacrossI have a passion for what Im doing so if I wouldismyYouTubechannel challenges that I havent worked on before.have the opportunity, I probably wouldnt take it.reachingworldwide Another thing I love about our department isIf I need to pick a role, I would like to experiencestatus.that we are such a close net, and if were everNelishs or Johns role from IT as their roles are in doubt of anything we have a diverse teammore software based and cyber security.from different IT background, and everyone ishappytoprovideguidanceandhelpto support us. The Networker Winter 2023 19.'