b'HSQE DEPARTMENTI started my career journey with Kelly Group in July 2011, so 2024 will mark my13thyearwiththebusiness.I currently fulfil the responsibilities of our Kelly Group HSQE Manager.Ihavealwaysbeeninvolvedin safety,qualityandcustomerservice rolesthroughoutmycareeralbeitin adifferentindustry.Igotinvolvedin the telecoms industry as I was looking for acareerchange.MarkBrian(KellyGroup TrainingandRecruitmentManager)mademe aware of an exciting new contract Kelly Group had been awardedwithOpenreachandthatthebusinesswaslooking for quality auditors. Since I joined the company, my roles and responsibilities have grown and evolved each year.There isnt a typical day in my role, as it may depend on what client or internal meetings, reviews, audits, forums etc we have scheduled. My day will usually start with an early morning catch-up and review with my manager (Mark Lowton), then a review withmyteamtounderstandwhathigh-priorityissuesand escalations are outstanding or in need of review. Other than that, it is then dealing with what issues are caused by our 1,000s of daily installations across the Group. I enjoy being part of a department and company that encouragesO urdeparmentstrivestoensuresafetystaystop innovation and has the ability to influence change. But essentially the most enjoyable thing is our team helping people. Whether that be through proactive safety audits, initiatives, equipmentpriority within our work enviroment. inspections and calibrations, or through managing customer and client escalations.Our department strives to ensure safety stays a top priority within our work environment. All of our people are trained, accredited and have the correct equipment to undertake their role safely and competently. But ultimately people will make the wrong choices during their working day, so for me, the priority is to try and get people to think about their decision making, why they do what they do, and the impact their decisions will have on themselves, the customer, and possibly their family and friends.Asadepartment,werealwaysworking oninnovativeideastoimproveour workforcesexperiencewhilecreating a safe work environment for them. As ateamcreatedandimplementedour Kelly Group behavioural safety campaign NEST. This was created by Kelly people for Kelly people, and N.E.S.T. spells; Never cut corners, Eliminate unsafe practices, Stay safe and be aware and Think about your loved ones and returning home safe and sound to your nest 28 .The Networker Spring 2024'