b'VIRGIN MEDIARichard GreenleafNational Stratergy & Delivery ManagerI started with Kellys in April 1997, and over the years, Ive had the privilege of working on a diverse range offoreffectivecompletion.This projects and collaborating with remarkable individuals.level of understanding helps to set These experiences have been instrumental in shapingrealistic expectations and fosters trust both my personal and professional growth. As I reflectand respect within on the journey, its incredible to see how far weve comethe team. and I feel immense pride in being part of that evolution. Currently, I serve as the National Strategy and DeliveryOnboardingnewengineersisanothercriticalaspect Manager,aroleIwasaskedtotakebytheMDtoofmyrole.Asupportiveandstructuredonboarding create specialised Project operations. One of the keyprocess,includingmentorship,clearguidanceand responsibilities in my current position revolves aroundregularfeedback,ensuresthatnewcomersfeel our work on the Virgin Media contract. This involvesconfident and quickly adapt to the company culture. managingthemigrationsofbusinessandresidentialThis approach not only builds their technical expertise subscribers across all platforms throughout the UK. Thebut also helps them become valued contributors to the scope of these operations is vast, requiring meticulousteam. planning, coordination, and around-the-clock executionLooking ahead, the Site Exits project shows great promise, bymultipleteams.Wecatertodiverseclientneeds,with Kellys and VMO2 committed to continuing their ranging from large-scale corporate transitions to morestrong partnership. The focus will remain on innovation, individualized residential migrations, ensuring that everyefficiency,andseamlessexecution,ensuringsmooth detail is handled with care and precision.transitions for both business and residential subscribers with minimal disruption. I n a rapidly evolving technological landscape,WhatIenjoymostaboutmyjobisthecontinuous KellyGroup,incollaborationwithVMO2,opportunitytolearnandgrow.Thedynamicnature remains at the forefront of innovationof our industry means there is always something new todiscover,whetheritsemergingtechnologiesorthrough our involvement in the exit programme. As olderinnovative approaches. Staying up to systems are phased out and new technologies emerge,date with these advancements weplayacriticalroleinensuringsmoothtransitionskeepsmyworkexciting forbusinessesandindividuals.Ourpartnershipwithandallowsmeto VMO2 enables us to harness cutting-edge solutions,bringfreshideas providing scalable and future-proof services. Whetherandinsights itsnewconnectivityoptions,networkupgrades,tomy oradvancementsindigitalinfrastructure,wearerole.committed to staying ahead of the curve and meeting the evolving demands of the digital age. As an operations manager, I believe that true success comesfromadeepunderstandingoftherolesand challengesfacedbyyourteam.Itsnotenoughto simply delegate; you must be aware of the intricacies of each task, the tools needed and the time required 20 .The Networker Autumn 2024'