Operations Manager

The Kelly Group is a principal contractor supporting and providing engineering resource for over 35 years. We are recruiting for an experienced Operations Manager.

To manage and facilitate the efficiency and occupational concerns installation technicians in the telecommunications business, in accordance with agreed business plans. To be focussed on quality, effective administration, completion and compliance in a diverse and fast-paced communications industry

In your role you will be responsible for:

• To effectively manage a team installation technician; ensuring work is completed in a timely and professional manner - exceeding both client and customer expectations; liaising with various departmental associates to achieve customer satisfaction and installation completion.
• To assist the Site Manager with the development of both managers and installation personnel through effective performance management measures; to create and nurture team motivation; to provide support and assistance - identifying development and technical training requirements as required; ensuring team and personal improvement and competence; coaching, mentoring and disciplining.
• To ensure the delivery of cost effective performance in line with quality standards; ensure training requirements, issues and challenges are resolved in an effective, commercial and constructive manner - in line with legal, client and company policy; to ensure the maintenance and records of company plant and equipment and monitor calibration, damage and loss, in line with company policy. To ensure site compliance with legal, group and ISO policy requirements.
• Provide a customer focussed, regionally aware team concentrating on field excellence and industry obligation.

You will have the following qualifications and be able to prove experience and competence:

• Excellent knowledge of Client Standard Operating Procedures, and both lawful and the Kelly Group Health & Safety policy
• Must hold a full UK driving licence for at least 12 months with no more than 6 points on your licence.
• Must have previous management / leadership experience, with proven people management
• skills
• Approachable, understanding and able to communicate at all levels in a concise and
• professional manner
• A team player, with the ability to take risk and responsibility for individual and team actions
• Able to understand industry direction; and meet targets associated with cost-efficiency, time
• scales and customer / client expectation
• Understanding of self, and ability to motivate both team and individuals in order to ensure
• productivity, personal and personnel development and customer satisfaction
• Must possess the ability to drive change, and promote positivism in the most adverse of times
• An enthusiastic, positive and proactive decision maker

What’s on offer for successful candidates?

• Competitive PAYE Salary
• 20 days’ holiday plus statutory bank holidays
• Company Pension scheme
• Cycle to work scheme
• Excellent career progression opportunities

If you feel you have the required experience and want to further your career with a long standing communications contractor, please apply.