What we do
We’ve a highly-trained workforce of circa 3500, 40 + national operational centres, 4 training hubs and a fleet of over 2500 vehicles.
Kelly Group is thrilled to introduce you to a selection of our National Trainers Matt Arrowsmith, Paul Rowland, Simon Nash and Khane Wilson. With over 50+ training programs covered, our bespoke approach to training by our highly qualified in-house training team ensures each engineer has the skills and knowledge to maintain our reputation in delivering a first-class service for our partners and their customers.
“I started my journey with Kelly’s in 2012 as an engineer. During the course of my career with the group, highlights include coaching, developing and mentoring a team of apprentice technicians.
I currently have the honour to train external Community Fibre engineers. These engineers are new to the industry, and I train them for three weeks on the basic telecommunications principles to prepare them for their buddy period. Some of these modules include pole climbing, customer education and PIA (Physical Infrastructure Access) accreditations.
I enjoy educating engineers of the future teaching them brand-new skills. It is so rewarding to see their career progression within the group; some of the engineers who I’ve trained are now working in team leader and management positions.
The most interesting and challenging aspect of my role is training engineers how to climb poles by adopting the safest practices. Whenever I deliver this course, I need to adjust to individual learning styles. Some people are naturally talented, and some trainees require more guidance because they are slightly nervous. I like to take my time and explain each step carefully to ensure they are confident in making safe choices through the provision of a safe environment.”
“I formally worked in close relationship with Kelly Group for 20 years as a trainer for one of our key clients. Just over 2.5 years ago I had the opportunity to join the group as a national trainer. Currently, I am the Lead Trainer for City Fibre trainees.
New engineers have a two-week journey with me; during the first week, we cover induction, health and safety and some basic telecommunications principles. The second week consists of practical training out on the field, showcasing real-life examples. Demonstrations on the field keep the training programme engaging and help trainees understand the end-product by looking at previous engineers’ examples. I share my enthusiasm with them and some of these engineers return later with images of their successful jobs, which I like to use for upcoming classes as an example.
I enjoy seeing our trainees grow. I have been working in the telecommunications industry for many years and have been lucky to have people throughout my career who took their time to support my development. I strive to help people who join the industry with minimal experience and enjoy coaching individuals to a competent level giving a new focus to their career.
I would recommend joining Kelly Group because it is such a diverse company, and it has endless opportunities. Anyone can build an amazing career if they work hard enough.”
“I joined Kelly Group 4 years ago as a Field Engineer. Throughout my journey, I was promoted through various roles including Field Coach and Manager for the Southern Virgin Media academies. These academies were later merged with our National Training Centre and I joined the national trainer team.
I take pride in being a multi-skilled trainer who can teach most courses we offer. What I enjoy the most about my job is seeing the progression of trainees who join with little or no experience and leave our course as a qualified engineer – it is such a rewarding experience.
I had to work hard to become an accomplished trainer and I am proud of achieving all my qualifications. I currently possess circa 30 certificates and accreditations.
My schedule is different from week to week as it depends on how many trainees do I get assigned. I could be teaching modules about pole climbing and health and safety elements or assessing engineers to determine if they are ready to work on the field.”
“I’ve been with Kelly Group for 6 months. I started my journey within the group as a Coordinator and only a few months after my induction I discovered the national trainer opportunity. The management team thought I would be a suitable candidate for the role because of my approach and communication skills. Within such a short amount of time, I am proud to have gained accreditations for a wide range of technical training modules including overhead network, construction, underground safety and providing support for the team of national trainers as a multi-functional team member.
What I enjoy the most about being a national trainer is the opportunity to meet new people and understand different personal characteristics. I get to support their progression by improving their learning abilities in both theory and technical training giving them an all-around course to ensure they are fully prepared for the job.
The biggest achievement in my career so far within the training department is being awarded the employee of the month title in August 2021. Being recognised for my efforts to excel within my role makes me proud and motivates me to continuously improve my skills."
Take a moment to think about how you will attempt to complete the task ahead.
There’s not one piece of health and safety practice that is more important than the other. These regulations all have been implemented to ensure you are safe
They will keep you safe!
There’s no need to create shortcuts the techniques we show you in the classroom were created for a reason
Modules have been created to build a solid foundation so when you leave the classroom you can build on that with your experience in the field
Kelly Group has multiple career opportunities throughout the UK. We are always searching for talented individuals to represent our brand.
For more information, please call the Kelly Recruitment team on 02084247447.
Alternatively, you can view current vacancies by visiting our careers page.